Ogiers Ltd. is a local clothing and footwear retailer based in Guernsey. Guernsey registry number: 37159. Our registered office is: Ogiers Ltd. Grande Rue, St.Martins, Guernsey, Channel Islands, GY4 6RS.
We take the handling of your data very seriously and always ensure our online users’ personal safety and security.
This policy explains how, when, and why we collect your personal information during the course of providing services to you, under what situations we may disclose your personal information to others and how we keep it secure.
What information do we collect?
We receive, collect, and store any information you enter on our website or provide us in any other way.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
If you make a purchase on our site we will collect personally identifiable information (including name, email, delivery address) and payment details (including credit card information).
How do we collect this information?
When you conduct a transaction on our website and enter your details, as part of the process, the personal information you give over is collected and stored.
If you complete a customer survey or provide feedback via email then we collect your email address and any details you provide in the email contents.
If you sign up to our newsletter then we collect your email and name.
We capture your personal information, such as names and addresses, over a secure link using recognised industry standard Secure Sockets Layer (SSL) technology which encrypts the data whilst passing it over the web. This will be indicated on most browsers by a lock in the status bar at the bottom of the screen. Firewalls are used to block unauthorised traffic to the servers and the actual servers are locked in a secure location which can only be accessed by authorised personnel.
Why do we collect such personal information?
We collect personal information at the point of purchase in order to process your order as part of a service.
We use software tools to measure and collect session information to create aggregated statistical data, which we may use to provide and improve our respective online services.
How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Other than this we do not share your personal details with any third-party services.
We will keep your personal details entered at the point of purchase for 1 year. Once this time period has expired, we will delete your data.
We will not send you promotional content via email or phone unless you consent to it. You can withdraw your consent and remove yourself from our newsletter mailing list via the ‘unsubscribe’ option available in each email.
What cookies and other tracking tools are used on this website?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.
When you arrive at our site you have the option to consent or decline to us using the following cookies.
Our website uses necessary cookies for security, the running of the website’s functions, and the collection of website analytics data.
Cookies used on our website:
Personal information collected on Facebook:
If you direct message our page or we direct message you, we collect basic information such as your name and any other information you make accessible on your page.
We permanently delete all Facebook message conversations yearly in January so we do not hold this data for any longer than a year.
If you enter a competition held on our Facebook page you are consenting to being messaged if you win and the collection of your name.
Privacy policies of other websites:
How can you withdraw your consent?
We understand that the information you entrust to us is important to you, and we are committed to protecting and respecting your privacy and confidentiality.
We would like to make sure you are fully aware of all your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request Ogiers Ltd. for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Ogiers Ltd. correct any information you believe is inaccurate. You also have the right to request Ogiers Ltd to complete information you believe is incomplete.
The right to erasure – You have the right to request that Ogiers Ltd. erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Ogiers Ltd. restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object the processing of your personal data by Ogiers Ltd., under certain conditions.
The right to data portability – You have the right to request that Ogiers Ltd. transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Email us at: firstname.lastname@example.org
Call us: 01481 237331
Or write to us at:
If you make a request, we have one month to respond to you.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Ogiers Ltd. Has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/